A toll free number can be a gateway for your customers to reach out to you from anywhere in India without any charge. You also get an option to choose from easy to remember numbers, which means better recall and more business opportunities. Vodafone Toll Free Numbers can be dialed from all operators across the country.
Maximize your business efficiency with our best-in-class routing flexibility to suit your requirements:
Decide which number receives the call based on the time of the call. For example, route 9 AM to 6 PM calls to your Gurgaon call center and the calls which come in from 6 PM to 9 AM to an outsourced call center.
Reroute a call when the primary number is busy or not answering, so that you never miss an important call.
Calls originating in the South can be terminated in Bengaluru or Hyderabad. Calls originating in the North can be terminated in Noida or Gurgaon with a failover to Bengaluru. You can also manage local language customization.
Balance your call flow between different centers or set a threshold after which calls will auto spillover to a secondary number
You can set a sequence to your calls as per your business needs by picking from a variety of sequencing options available.
Black/White listing of numbers
Vodafone also allows or restricts specific calls to your Toll-Free Number. You can, however, allow or restrict calls only from areas where you have business operations. This ensures optimisation of your telecom expenses.
Universal Access Numbers (UAN)
Vodafone also offers Universal Access Numbers (UAN) with all the functionality of Toll-Free Products where the cost of a call is partially borne by the calling party.
An online portal which will enable you to manage your Toll Free Service better.
This also helps in making changes to your destination number or route calls using various routing options available, all real-time.
Get information on your usage and call history though our reporting section. (Coming soon)
Your business continuity is our priority and we will ensure your business is running at all times without platform and geographic redundancy.
International Toll Free Service
Vodafone’s International Toll Free Service is just the product your business needs to ensure that your customers can reach you easily from any part of the world, without any charge to them. You can avail of an International Toll Free Number from India, pay for all charges in Indian Rupees, and avoid the hassle