​​

Improve Billing Accuracy​​

Back

Thank you

Close

Thank you for your interest. Case Studies sent successfully!

Loading... Please wait...
CESC improves customer service and cuts operational costs with Vodafone smart meter solution 

The Calcutta Electric Supply Corporation (CESC) improves customer service and cuts operational costs with Vodafone smart meter solution

CESC is one of the oldest and most profitable electric utilities in India. Vodafone helped CESC roll out an automated meter reading solution to improve billing accuracy, cut costs and boost customer satisfaction.

Aided by Vodafone’s IoT, CESC became a Ready Business.

 
 

Business Challenge

  • CESC needed to significantly improve the way it manages operations across its infrastructure by reducing manual processes and introducing increasing levels of automation
  • The decision was driven by the need to control costs – but also the desire to improve quality of service and power supply for customers.
 
 

Vodafone Solution

  • Vodafone delivered the capability for CESC to bring a smart metering solution to market
  • Using Managed IoT connectivity Platform user meters transmit power consumption data back to CESC over Vodafone’s GPRS network
  • Vodafone installed SIMs in distribution transformer (DT) meters, which help CESC to monitor and resolve power supply problems caused by overloading on the network
 
 

Business Benefit

  • Over 99% meter reading accuracy improves CESC’s customer service, boosts cash flow and reduces operational costs.
  • Additional SIMs installed in distribution transformers help to detect overloading and improve quality of power supply
  • Comprehensive network coverage ensures CESC gets an ‘always-on’ service
  • Vodafone’s specialised M2M support ensures any issues are fixed quickly

The future is exciting. Ready?

To find out how you can use our solutions to transform your business,

call 1800-123-123-123 or request a call back. Click here

To know more about how IoT will impact the Energy and Utilities industry, download the latest IoT Barometer Report 2017-18 by filling the form below:

*Mandatory fields

 
 
 
 
 
 
 
 
 
Captcha Image 
 

Thank you

Close

​​​​​​​

Disclaimer

Close

All content, information and/or links provided within this web site or the site linking to this disclaimer, are offered only as general information. This is to further inform the subscribers /customers / users that by clicking on the link , you will enter the website of a third party which is not owned, controlled or endorsed by Vodafone India Limited and its affiliates ("Vodafone"). Such information is provided only for the convenience of the subscribers / customers / users and Vodafone does not undertake any liability or responsibility for the details, accuracy, completeness or correct sequence of any content or information provided in the linked site. Neither Vodafone nor any of its agents or licensors shall be liable for any direct, indirect, incidental, special or consequential loss or damages (including, without limitation for loss of profit, business opportunity or loss of goodwill) whatsoever, whether in contract, tort, misrepresentation or otherwise arising from the use of the linked site. The information available on the website is subject to change, update, revision, verification and amendment without notice and such information may change materially.

Chat

Close

Hello!