Help Center​​​


    Frequently asked questions

    I want to activate Do not Disturb ( DND ) services.

    Do not Disturb (DND) is a free service that, once activated will prevent you from receiving promotional SMS and calls, either from all industries (Full DND), or from select categories of telemarketers (partial DND).

    To register for Do Not Disturb services, click here

    To manage your Do Not Disturb services, visit My Account

    I’m having trouble using data or making calls.

    Visit our network troubleshooting guide to find a quick solution to some common voice and data problems, click here

    Check your network speed on MyVodafone App Download Now!

    I want to get a Vodafone postpaid connection

    You can get a Vodafone connection in 3 ways, either you can buy a new connection or port your mobile number from other network to Vodafone or buy a new postpaid connection with your choice of mobile number.

    New Connection
    Port your Number
    Buy Mobile Number

    I want to link Aadhaar to my mobile number

    Link your Aadhaar to your mobile number in 4 simple steps:

    1. Visit your nearest authorized Vodafone retailer with your active SIM and Aadhaar number.
    2. Share the verification code received on Mobile with the retailer.
    3. Complete bio-metric validation on our EKYC device by scanning your fingerprints.
    4. Verification will be completed within 24 hours and you will be notified via SMS.

    Locate a store nearby: Click Here

    My Vodafone App

    Manage your account and do much more on-the-go. You can pay your phone bill, recharge your Prepaid and Postpaid account, track service requests, or subscribe to the best offers while you're on the move.

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