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    Frequently asked questions

    I want to understand my Bill.

    Here are some essential billing tips for you:

    • Your first bill is calculated from the date your account was activated till your bill date. From the next month onwards all bills will be calculated for the entire month.

    • Your Bill amount includes all your monthly rental charges, your usage charges for calls, SMS, data and roaming.

    • If you have any free minutes/SMS/data along with your tariff plan, standard tariff rates would apply once your free units are over.

    • As per the Goods and Service Tax law, all telecom services will attract GST @ 18% wef 1st July’2017. This will be applicable on all bills raised on or after 1st of July, 2017.

    • For more details on billing items: Click here
      Or Visit our Billing Module in FAQs section

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    I want to activate Do not Disturb ( DND ) services.

    I’m having trouble using data or making calls.

    I want to link Aadhaar to my mobile number

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